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FixProbs Technologies
Online Service Booking Platform
AcademicWeb Development•2024

Online Service Booking Platform

Marketplace platform connecting service providers with customers, featuring real-time availability, automated reminders, and rating system. Concept demonstration for home services vertical.

Project Overview

Marketplace platform connecting service providers with customers, featuring real-time availability, automated reminders, and rating system. Concept demonstration for home services vertical.

Problem Statement

Service providers (salons, repair, tutoring) lack affordable, easy-to-use booking systems. Customers want instant booking without phone calls.

Proposed Solution

SaaS booking platform with provider dashboards, customer-facing marketplace, real-time availability calendar, and integrated payments.

Key Features

Provider onboarding with service catalog builder
Real-time availability calendar with conflict prevention
Customer marketplace with search and filters
Instant booking with confirmation and reminders
Integrated payments with Stripe Connect
Review and rating system
Provider analytics and revenue reports
Multi-location and team management
Customizable booking forms and waivers
Waitlist and cancellation management
Mobile-responsive progressive web app
API for third-party integrations

Technology Stack

Next.jsReactNode.jsMongoDBStripe ConnectSocket.ioTypeScriptTailwind CSSVercelGitHub ActionsSendGridTwilio

Project Screenshots

Online Service Booking Platform - Screenshot 1
Online Service Booking Platform - Screenshot 2

Development Process

01

Core Scheduling Engine

4 weeks
  • Availability algorithm design
  • Conflict detection
  • Recurring appointment logic
02

Marketplace Development

6 weeks
  • Provider dashboard
  • Customer search/booking
  • Payment integration
03

Notifications & Polish

3 weeks
  • Email/SMS reminders
  • Review system
  • PWA optimization

Challenges

  • Real-time calendar synchronization across providers
  • Handling timezone and DST complexities
  • Payment splitting with Stripe Connect
  • Scalable notification delivery

Results & Outcomes

  • Sub-100ms availability checks
  • Supports 1000+ concurrent bookings
  • Open-sourced core scheduling engine